User Guide and FAQ
Section: System Delay
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There are certain known System Delay in White Panel WebTools (including: Visitor Tracking, Live Support and Sales Initial Conversation), due to the connection speed as well as web limitation. Below is a list of Approximate System Delay.

  • Visitor Control Panel:
  • 30 Sec.
  • Visitor Tracking:
  • 30 Sec.
  • Sales Initial Conversation:
  • 20 Sec.
  • Chat Room Request Activities:
  • 10 Sec.
  • Chat Room Delay:
  • 10 Sec.
    Important Note:
    1. If you are experiencing unusual System Delay, try clear your cache and cookie data, restart your browser and/or your computer system, and try again.
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