| Unknown Type |
Undefined Type, normally chat not exist / available
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| Visitor initial Chat (full conversation) |
The Visitor initiate the chat and has been successfully finished
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| Visitor initial Chat (Unfinish) |
The Visitor initiate the chat but haven't been fully finished (might still have open conversation left)
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| Visitor initial Chat (Missed) |
The Visitor initiate the chat but no one answer
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| Sales Initialized Chat (full conversation) |
Sales initiated conversation and has been answered by visitor (in any form)
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| Sales Initialized Chat (rejected) |
Sales initiated conversation and has been rejected by visitor (never start a conversation)
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| Sales Initialized Chat (missed) |
Sales initiated conversation and never being answered / respond by a visitor
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| User-User Chat (missed) |
User start a conversation to the other user but never got any respond.
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| User-User Chat (full conversation) |
User start a conversation to the other user and they both talked in the chatroom.
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